- Lync Web App Mac Not Working Windows 10
- Lync Web App Mac Not Working Mac
- Download Lync Web App
- Lync Web App Microphone Not Working Mac
The Skype for Business Web App plug-in is required for audio, video, and screen sharing during a Skype Meeting. If you joined the meeting but can't connect to the Skype Call or can't see meeting content, try the basic troubleshooting steps first, and then review the list of common issues and errors if necessary.
Finally, the Mac user may choose to join the meeting through the web browser app instead. The webbrowser app will allow the Mac to share its video window. Unfortunately ONLY meetings can be joined this way. Standard IM conversations that are elevated to a video call just will not work with some versions of the Mac OS. Webcam in most Mac laptops will NOT work. That is because there is a driver problem that is currently unresolved. Mac users may participate without sharing their video. Audio works perfectly. Alternately the Mac user can install a USB webcam (in addition to the built in device) that may work.
Original KB number: 10055
Summary
In this article, you'll find detailed how-to instructions on joining a Teams meeting with a computer or mobile device, or by phone. You'll also find troubleshooting tips specific to your situation. Keep in mind that to join a Teams meeting, you need to have received a Teams meeting request, usually sent in email
Estimated time of completion:
10-15 minutes.
10-15 minutes.
Join a Microsoft Teams meeting
How do you want to join the Teams meeting?
- If you want to use a computer or laptop, see Join with a computer or laptop.
- If you want to use a smartphone or tablet, see Install Teams on your mobile device.
- If you want to call in by phone, see Join a meeting by phone: check meeting request for dial-in numbers.
Join with a computer or laptop
Follow these steps:
- Go to Outlook > Calendar, and open the meeting request.
- Select Join Microsoft Teams Meeting.
Are you able to join the meeting?
- If yes, congratulations, you've successfully joined a Teams meeting.
- If yes but you're having trouble with the meeting audio, see Troubleshoot audio.
- If the meeting opened in Teams Web Access instead of in the desktop version of Teams, see Check your default browser.
- If you are not able to join the meeting, see Join with Teams Web App when Teams is installed.
Join with Teams Web App when Teams is installed
If the desktop version of Teams is installed on your computer but you can't join the meeting, follow these steps to join with Teams Web App:
- In the meeting request, right-click Join Microsoft Teams Meeting and select Copy Hyperlink.
- Paste the meeting link into a browser address box, and add ?sl=1 at the end. For example:
https://join.contoso.com/meet/patrick/ABCDEFGH?sl=1
. - Press Enter to join the meeting with Teams Web App.
If you don't have the desktop version of Teams, you can use Teams Web App to join a Teams meeting from a Windows or Mac computer with a supported browser installed.
You don't have to download anything, just follow these steps:
- Go to Outlook > Calendar, open the Teams meeting request, and select Join Microsoft Teams Meeting.
- Do one of the following:
- Enter your name, and select Join the meeting.OR
- If the meeting request is from somebody in your own organization, select Sign in if you are from the organizer's company or Sign in if you are an Office 365 user.
Tip
If you're having trouble joining the meeting, open an InPrivate Browsing session in Internet Explorer, and try joining the meeting again.
Are you able to join the meeting?
- If yes, congratulations, you've successfully joined a Teams meeting.
- If you can't connect to meeting audio or see the meeting content, see Troubleshoot using the Teams Web App.
- If you are not able to join the meeting, or an error occurred, see Troubleshoot joining a meeting with Teams Web App.
Check your default browser
If Teams is installed on your computer but the meeting opens in Teams Web App, it usually means that Internet Explorer is not your default browser.
To fix this issue, you have two options:
- Make Internet Explorer your default browser, and then try joining the meeting again.OR
- Copy the meeting link, and paste it into Internet Explorer.
Details
Make Internet Explorer your default browser
- On the Windows desktop, start Internet Explorer.
- Go to Tools > Internet Options > Programs.
- Select Make default, and select OK.
Paste the meeting link into Internet Explorer
- Go to Outlook > Calendar, and open the meeting request.
- Right-click the meeting link, and choose Copy Hyperlink.
- Open Internet Explorer, and paste the meeting link into the address box.
If your problem is not solved, see Not able to join a Teams meeting.
Troubleshoot using the Teams Web App
- Make sure you're using a supported platform and browser.
- Find the Teams web app at https://teams.microsoft.com.
- Do one of the following:
- Enter your name, and select Join the meeting.OR
- If the meeting request is from somebody in your own organization, select Sign in if you are from the organizer's company or Sign in if you are an Office 365 user.
If your problem is not solved, see Not able to join a Teams meeting.
Troubleshoot joining a meeting with Teams Web App
If you've already joined the meeting, close all your browser windows, and follow these steps:
- Make sure you're using a supported platform and browser.
- Find the Teams web app at https://teams.microsoft.com.Our goal is to exceed our users'expectations by releasing a more evolved product that remains simple to use and continues to push Guitar Pro forward in exciting new ways. Discover the brand new Guitar Pro 7.5 features here. Operating system Windows 7 SP1 / 8 / 10 Mac OS X Yosemite 10.10 or later Languages. Guitar Pro is a sheet music/tablature editor for 4- to 8-string instruments: guitar, bass, banjo, ukulele, etc. This is an ergonomic, comprehensive tool for beginning to advanced musicians who. Mac app guitar pro. The Guitar Pro application allows all musicians to view and play sheet music and tablature created with the famous Guitar Pro tab-editing program for Windows and Mac. This mobile version is the ideal companion for you to practice your favorite songs and share them any time, anywhere! Coming up with some arpeggio, a riff, a chord sequence?
- Do one of the following:
- Enter your name, and select Join the meeting.OR
- If the meeting request is from somebody in your own organization, select Sign in if you are from the organizer's company or Sign in if you are an Office 365 user.
If your problem is not solved, see Not able to join a Teams meeting.
Install Teams on your mobile device
First, make sure you've installed the most current Teams app for your mobile device. Even if you don't have an account on the meeting organizer's network, you'll need the Teams app to join the meeting as a guest.
Teams is available on the following devices:
- Windows phone or tablet
- iPhone or iPad
- Android phone or tablet
To install or update Teams:
- Go to your device's app store and search for Teams.
Join the Teams meeting on a mobile device
To join a Teams meeting on your mobile device, follow these steps:
- Connect to a Wi-Fi access point if available. Wi-Fi is required by default for viewing meeting content and video.
- Open the calendar on your device, and find the meeting you want to join.
- If the meeting request is from someone outside your organization, make sure you're signed out of Teams.
- Select Join Teams meeting.
If you are not able to successfully join the Teams meeting, see Troubleshoot joining a Teams meeting on a mobile device.
Troubleshoot joining a Teams meeting on a mobile device
I can't see meeting presentations or video
Make sure you're connected to a Wi-Fi access point.
I can't connect to meeting audio
If you're not connected to a Wi-Fi access point, go to My info > More > Settings, and make sure Require Wi-Fi for VoIP is set to OFF.
When I join the meeting, I get an error message, or I keep getting kicked out and asked to rejoin
If the meeting request is from someone outside your company, sign out of Teams and join the meeting again as a guest.
If your problem is not solved, see Not able to join a Teams meeting.
Join a meeting by phone: check meeting request for dial-in numbers
To join a meeting by phone, you'll need the dial-in information provided by the meeting organizer.
Go to your calendar, and open the meeting you want to join.
Does it contain dial-in information similar to this?
- If yes, see Join a meeting by phone.
- If no, see Join a meeting by phone: no dial-in numbers available.
Join a meeting by phone: no dial-in numbers available
If dial-in information isn't available, you can try contacting the meeting organizer, or join the meeting using an alternate method.
What do you want to do?
- If you're done for now, see Join a Teams meeting: walkthrough complete.
Join a meeting by phone
To join a meeting by phone:
- Dial the conference call number.
Enter the Conference ID.
(Optional) Once you're connected to the meeting, dial *1 to hear a list of available keypad commands, such as mute and unmute.
Mprecision tune auto care memoiral dr. Important
If the meeting request contains a link that says Forgot your dial-in PIN, you may also have to enter a dial-in PIN when you dial in as the meeting organizer or join a secured meeting by phone. For more information, see Call in to a Teams meeting.
If you are not able to join the meeting by phone, see Not able to join a Teams meeting.
Troubleshooting meeting join
Frequently asked questions
Where can I find the link to the meeting?
Look for the link in the meeting request you received from the organizer. Go to Outlook > Calendar, double-click the meeting to open it, and then select Join Teams meeting.
How do I connect to the meeting audio by phone?
You can connect to the meeting audio by phone if the meeting request contains information similar to this:
For more information, see Call in to a Teams meeting.
Did this solve your problem?
- If yes, congratulations, you've successfully joined a Teams meeting.
- If no, see Troubleshoot meeting join.
Join a Teams meeting: walkthrough complete
Thank you for completing the guide for joining a Teams meeting.
Not able to join a Teams meeting
We're sorry you weren't able to join the Teams meeting. Suggested next steps:
- Try joining the meeting on a different device, or connect to the meeting by phone if the meeting request contains dial-in information.
- Contact your workplace technical support-typically, the person who set up your Teams account for you.
Troubleshoot audio
Choose the issue that best describes your situation:
Audio doesn't work with Windows 8.1
If you're running Teams on Windows 8.1 operating system, certain audio or video devices may not work if the device drivers aren't installed properly. This is a known issue on Windows 8.1, and a possible workaround is to update the device drivers to the latest version.
See Download and install drivers in Windows 8.1.
Teams doesn't recognize my audio device or you got an error that says your speaker and microphone are not working
Try the following suggestions to resolve the problem. After each suggestion, check to see if your device is working before moving on to the next one.
- If you're on Windows 8.1, make sure your device drivers are up to date. See Download and install drivers in Windows 8.1.
- If your audio device is connected to a USB hub, plug it directly into your computer.
- Unplug your device, reboot and plug it back in.
- Make sure your audio device is not disabled:
- Go to Start > Control panel.
- In Control panel, search for Sound and open it.
- Right-click to make sure Show Disabled Devices is checked.
- If your audio device is disabled, right-click the device and select enable.
- Scan for hardware changes in Device manager:
- Go to Start > Control panel.
- Search for Device Manager and open it.
- Select your computer name, then select Actions > Scan for hardware changes. This will find new devices and install the drivers.
- Download the most current drivers from the manufacturer's web site and install them.
I can't hear others
If you can't hear audio, check the following:
- In the Teams meeting, point to the Phone/Mic icon, then select the DEVICES tab. Make sure the device you want is selected, and the volume is high. Adjust the volume using the speaker icon if needed.
- Check the speakers and volume on your computer as well. Select the sound button on the lower-right corner of your computer, and use the sliders to change the volume of the device you want.
- If your device is connected to a USB hub, connect it directly to your computer.
- If you have a desk phone and the handset is on the cradle, make sure your speakerphone is on.
- If none of these suggestions solve the problem, try using a different device, or transfer the call to another phone. For more information, see Transfer a Teams call.
People can't hear me
- Check to make sure you're not muted. When you're muted, the Phone/Mic icon in the meeting looks like . Select the icon to unmute.
- In the Teams meeting, point to the Phone/Mic icon, then select the DEVICES tab. Make sure the device you're using is selected.
- Check the mic options in the Teams main window:
- In the Teams main window, go to Options > Audio device, and then choose the microphone you want.
- Use the slider to adjust the microphone volume. The blue indicator helps you choose the appropriate level for your mic as you speak.
Low call quality or choppy audio
Low audio quality might happen for different reasons. Try the following suggestions as appropriate:
- For a quick workaround, transfer the audio to a landline or cell phone. See Transfer a Teams call.
- If you're using wirelesses, use a wired connection for better network quality.
- Close any programs that you aren't using.
- If your device is connected to a USB hub, connect it directly to your computer.
- If you're running on battery, plug your computer to a power supply.
- Turn off your video.
- If possible, stop sharing your screen.Over the years, Apple has put its vast resources into making it's operating systems more secure for end-users. Install unidentified apps on mac.
- Make sure you're not too close to your mic.
- If you are using a noise-canceling microphone, position it approximately 1 inch away from your mouth. This filters out unwanted background noise.
- Make a test call and adjust your mic volume and position. Select the audio icon on the lower left side of the Teams main window, then select Check Call Quality.
- Use an audio device that's qualified for Microsoft Teams. https://renewsoc717.weebly.com/blog/usb-to-uart-bridge-controller-driver-download.
- Make sure your device drivers are up to date:
- For Windows 7, see Automatically get recommended drivers and updates for your hardware.
- For windows 8, see Download and install drivers in Windows 8.1.
I hear echo or a screeching sound
You may even get an alert:
Check your audio - others might be hearing an echo.echo.ech.
- If using external speakers and mic, make sure your mic isn't too close to the speakers.
- Turn down your speaker volume to reduce the echo.
- If you're using your webcam's microphone or if you are using your computer speakers, try using a different audio device such as a headset, handset, or standard microphone.
- If you're in a room with several people and multiple audio devices, mute your microphone and speakers, and request others in the room to mute their audio.
Tip
If you're in a conference room, use the room's audio by adding it to the meeting. Make sure everyone in the room mutes their speakers and microphones.
- Pause on the People icon in the meeting, then select Invite More People.
- Type the conference room's phone number, and select OK. The room number is normally listed on the phone or the room information.
- Answer the phone when Teams calls the room.
If your problem is not resolved, see Not able to join a Teams meeting.
Troubleshoot meeting join
What do you need help with?
-->Symptoms
After you install the Microsoft .NET Framework Security Update MS16-065 on a Front End or Standard Edition server for Lync Server 2010, Lync Server 2013, or Skype for Business Server 2015, some internal clients can't connect to certain conferencing modalities.
Notes
- External clients that connect from outside your corporate network through Edge servers are not affected.
- All clients can continue to join meetings, use instant messaging, see Presence information, and hear meeting audio.
- This problem affects on-premises environments. This problem does not affect the Office 365 Skype for Business Online service.
For a complete list of the .NET Framework updates that can cause this problem, see the Microsoft Security Bulletin MS16-065 - Important topic on the Microsoft TechNet website.
The following are the known modalities that are affected by this problem:
- Whiteboards
- Uploading PowerPoint Presentations
- Sharing Notes
- Polls
- Q&A
The error messages that users may receive when this problem occurs include the following:
- We can't connect to the server for presenting right now.
- Network issues are keeping you from sharing notes and presenting whiteboards, polls and uploaded Pow…
- An error occurred during the Skype Meeting.
Cause
This problem occurs because an information disclosure vulnerability exists in the Transport Layer Security protocol and the Secure Sockets Layer protocol (TLS/SSL) as they are implemented in the encryption component of the Microsoft .NET Framework. An attacker who successfully exploits this vulnerability can decrypt encrypted TLS/SSL traffic.
This vulnerability is fixed by the security update that's discussed in Microsoft Security Bulletin MS16-065. This update changes the way that the .NET Framework encryption component sends and receives encrypted network packets.
The changes that are introduced in this security update affect how Skype for Business; Lync desktop clients for PC; and Skype for Business for Crestron RL, Polycom CX8000, and SMART Room System communicate together with the Web Conferencing Service on the Front End and Standard Edition servers. These changes cause the problems that are mentioned in the 'Symptoms' section.
Resolution
Manual downloads
Fixes are now available for the following MSI-based clients.
Lync 2010
Lync 2013 (Skype for Business)
Skype for Business 2016
Skype for Business for Crestron RL, Polycom CX8000, and SMART Room System
Surface Hub
Lync Web App Mac Not Working Windows 10
Fixed in Windows 10 Team Anniversary Update 1607
Note
After further investigation, it has been determined Lync for Mac 2011 is not affected by this issue.
Click-to-Run installations
These fixes apply to the following Click-to-Run installations:
- Deferred Channel (DC): Office version 16.0.6741.2048 and later versions
- All other channels: Office version 16.0.6965.2058 and later versions
- Lync 2013 (Skype for Business): Builds 15.0.4833.1001 and later versions
To update Lync 2013 (Skype for Business) immediately, see Update Office 2013 or Office 365.
To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:
- Start an Office 2016 application.
- On the **File **menu, select Account.
- For Office 2016 Click-to-Run installations, an **Update Options **item is displayed. For MSI-based installations, the **Update Options **item isn't displayed.
Office 2016 Click-to-Run installation | MSI-based Office 2016 |
---|
Important
After the clients are updated, remove any previously installed workarounds in Lync Server 2013 and Skype for Business 2015. To do this, delete the added registry keys.
Workaround
Warning
These workarounds may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend these workarounds. However, we are providing this information so that you can implement these workarounds at your own discretion. Use these workarounds at your own risk.
Important
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
To work around the conferencing modality connection issues in Lync Server 2010, Lync Server 2013, and Skype for Business 2015, you must add an application exception for the Web Conferencing Service (DATAMCUSVC.exe).Use the following examples to set the exceptions in your environment.
Skype for Business Server 2015
- Determine and record the path of DATAMCUSVC.exe on the server.Note By default, the installation path is as follows:C:Program FilesSkype for Business Server 2015Web ConferencingYou can also obtain this information through the Services tool by reviewing the properties of the Skype for Business Server Web Conferencing service.
- Start Registry Editor. To do this, click Start, click Run, type regedit, and then click OK.
- Locate the following registry subkey:HKEY_LOCAL_MACHINESoftwareMicrosoft.NETFrameworkv4.0.30319System.Net.ServicePointManager.SchSendAuxRecordNoteIf you are proactively deploying the update in advance of applying the .NET Framework security update, you must create one or more keys manually because they do not yet exist.
- Create the following DWORD name and value:DWORD Name: Path_obtained_in_Step_1DATAMCUSVC.exeDWORD Value: 0ImportantDo not include quotation marks in the DWORD name.The new DWORD name and value should resemble the following:DWORD Name: C:Program FilesSkype for Business Server 2015Web ConferencingDATAMCUSVC.exeDWORD Value: 0
- Restart the Skype for Business Server Web Conferencing service (RTCDATAMCU).
- Users must log in again by using their Lync or Skype for Business desktop client in order to completely resolve the problem.
Lync Server 2013
Lync Web App Mac Not Working Mac
- Determine and record the path of DATAMCUSVC.exe on the server.Note By default, the installation path is the following:C:Program FilesMicrosoft Lync Server 2013Web ConferencingYou can also obtain this information through the Services tool by reviewing the properties of the Lync Server Web Conferencing service.
- Start Registry Editor. To do this, click Start, click Run, type regedit, and then click OK.
- Locate the following registry subkey:HKEY_LOCAL_MACHINESoftwareMicrosoft.NETFrameworkv4.0.30319System.Net.ServicePointManager.SchSendAuxRecordNoteIf you are proactively deploying the update in advance of applying the .NET Framework security update, you must create one or more keys manually because they do not yet exist.
- Create the following DWORD name and value:DWORD Name: Path_obtained_in_Step_1DATAMCUSVC.exeDWORD Value: 0ImportantDo not include quotation marks in the DWORD name.The new DWORD name and value should resemble the following:DWORD Name: C:Program FilesMicrosoft Lync Server 2013Web ConferencingDATAMCUSVC.exeDWORD Value: 0
- Restart the Lync Server Web Conferencing Service (RTCDATAMCU).
- Users must log in again by using their Lync or Skype for Business desktop client in order to completely resolve the problem.
Lync Server 2010
- Determine and record the paths of DATAMCUSVC.exe and MeetingMCUSvc.exe on the server.Note By default, the installation paths are the following:C:Program FilesMicrosoft Lync Server 2010Web ConferencingDATAMCUSVC.exeC:Program FilesMicrosoft Lync Server 2010OCSMCUWeb Meeting ConferencingMeetingMCUSvc.exeYou can also obtain this information through the Services tool by reviewing the properties of the Lync Server Web Conferencing Service.
- Start Registry Editor. To do this, click Start, click Run, type regedit, and then click OK.
- Locate the following registry subkey:HKEY_LOCAL_MACHINESoftwareMicrosoft.NETFrameworkv2.0.50727System.Net.ServicePointManager.SchSendAuxRecordNoteMobile app. Voicethread app for mac. VoiceThread Mobile (v4.0 or later) Login: see. Instructors:.Account TypesWhat’s the difference between Basic and Pro Accounts?By default, anyone who can log into jhu.voicethread.com will get a Basic account. VoiceThread Mobile (pre-v4.0) Login: see.Tutorials. You will then be directed to the VoiceThread home page, where you should see any VoiceThreads you previously created or subscribed to.VoiceThread Account VerificationIf you have previously logged into jhu.voicethread.com AND you have started using the VoiceThread tool within Blackboard, you may initially get prompted for VoiceThread Account Verification. See.If you are proactively deploying the update in advance of applying the .NET Framework security update, you must create one or more keys manually because they do not yet exist.
- Create the following DWORD names and values:DWORD Name: Path_obtained_in_Step_1DATAMCUSVC.exeDWORD Value: 0DWORD Name: Path_obtained_in_Step_1MeetingMCUSvc.exeDWORD Value: 0DWORD Name: C:windowssystem32inetsrvw3wp.exeDWORD Value: 0ImportantDo not include quotation marks in the DWORD name. The w3wp.exe path is case sensitive and should be all in lowercase.The new DWORD name and value should resemble the following for all three processes:https://tracrenew417.weebly.com/blog/style-builder-app-mac. DWORD Name: C:Program FilesMicrosoft Lync Server 2010Web ConferencingDATAMCUSVC.exeDWORD Value: 0
- Restart the Lync Server Web Conferencing service (RTCDATAMCU).
- Run the following command as an administrator:
- Users must log in again by using their Lync or Skype for Business desktop client in order to completely resolve the problem.
Notes
- Lync Web App may not function correctly in a Lync Server 2010 environment. To reduce Lync Web App problems in Lync Server 2010, you must add an exception for the Lync Web App component (w3wp.exe).
- For Lync Server 2010, Lync Web App still requires exceptions for the MeetingMCUSvc.exe and w3wp.exe service processes.
References
To learn more about the MS16-065 Security Update, see the following article in the Microsoft Knowledge Base:
Download Lync Web App
3155464 MS16-065: Description of the TLS/SSL protocol information disclosure vulnerability (CVE-2016-0149): May 10, 2016
For a complete list of related .NET Framework updates, see the Microsoft Security Bulletin MS16-065 – Important topic on the Microsoft TechNet website.
Lync Web App Microphone Not Working Mac
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